Effective Date: December 31, 2025​ Velvet Sips (“we,” “us,” or “our”)

At Velvet Sips, we aim to ensure your order reaches you promptly and in perfect condition. Please review our Shipping Policy for information on processing times, delivery options, and more.

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.

You will receive an email confirmation with tracking details once your order has shipped.

Standard Shipping Delivery Time: 5-7 business days

Expedited Shipping Delivery Time: 2-3 business days

Overnight Shipping Delivery Time: 1 business day

Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather or carrier delays.

We currently ship internationally: Delivery Time: 7-14 business days (varies by location). Customs and duties fees may apply and are the responsibility of the customer.

Once your order has shipped, you will receive a tracking number via email. Use this number to monitor the status of your delivery on the carrier’s website.

If your order is delayed or lost, please contact us at info@velvetsips.com with your order number.

We will work with the shipping carrier to locate your package or provide a resolution. .

If a package is returned to us due to an incorrect address or failure to receive, we will contact you to arrange re-shipment. Additional shipping fees may apply.

Certain products may have restrictions due to local laws or carrier policies. We will notify you if your order is affected.

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: info@velvetsips.com Phone: 571-999-5436 Address: 7777 Leesburg Pike, Suite 204n, Falls Church, VA 22043

We appreciate your trust in Velvet Sips and are committed to providing exceptional service for your tea journey. Thank you for shopping with us!